Frequently Asked Questions
Where are you located?
We are wedding and lifestyle portrait photographers located in Central MN. Although we primarily cover events and portrait sessions from St. Cloud to the Twin Cities, we love the opportunity to venture further away from home!
What is your backup plan if something goes wrong?
We always prepare for the worst and hope for the best. Although we much prefer natural outdoor lighting, we always bring a set of studio lights in the event the weather is bad or for some reason we have to move our session inside. Additionally, we always bring backup gear – camera bodies, batteries, memory cards, etc.
What if a permit or fee is required for the location we want to use?
If the location of your choice requires a permit for photography, entrance fee or any other kind of fee, you are responsible to obtain the necessary permissions before the session.
Would you travel for our wedding?
Absolutely! We love to travel and we love photographing with new scenery. Let’s get in touch and talk about your plans – whether you’re plans involve Iowa or the tropics, we’re game!
How do we reserve our wedding date with Rotella Photography?
We typically like to meet with clients before booking our services. We like to chat about the wedding day as well as get to know both you and your fiancé. This lets you get to know us and our style and personalities off-camera and whether or not we would be a good all-around fit for your day.
Once we know we are a fit for one another, we ask for 50% of your wedding collection to be paid as a non-refundable retainer to save your date as well as a signed contract from both sides!
We signed our contract and paid our retainer – now what?
After we receive your signed contract and retainer payment, we will send you a signed copy back for your records. Included with your contract is an information sheet for the day of your wedding that includes a “day-of” schedule, a must-have “shot-list” and general information and details about your day that can’t be missed!
How much time do we need to take pictures on our wedding day?
In our ideal world, we would love 90 minutes to take photos of the bridal party (including bride/groom portraits) and 60 minutes to take family portraits, so we would suggest a total of 2.5 hours minimum. Typically there are 3 locations – 1 for the bride and groom, 1 for the wedding party and 1 location at the ceremony site for family photos.
How do you capture genuine candids?
Candids are some of our favorite photos. When we aren’t organizing groups for formal photos, we tend to fade away to the perimeter of an event so that people forget we are there. This allows us to capture moments from a distant, which produces the best candids.
When (and how) will we see our photos?
We ask for your patience for up to 60 days to process the photos from your day. Once we have cropped and color-corrected all your images delivery of them depends on the collection you have chosen.
If you are designing your own wedding album with our guidance, we will get in touch with you to set up a proofing session as soon as we know when we will have your proofs in our hands. Then, it all depends on your schedule.
Once we set a time and place to do proofing, you will pick your favorites that you want re-touched for printing. At this session, you will also be placing your print order for whatever printed products were included in your session collection as well as any other a-la-carte items you would like to purchase. This is your only opportunity to place an order – so be sure to think hard about what you want to order – and let us know if you need help!
After this session, we will put up an online gallery for you to share your images with family and friends and purchase any prints or wall art you would like. Galleries are live for 6 months for weddings.
What other questions do you have?
Send them our way: firstname.lastname@example.org.